1. Administrative Support
行政支持
• Responsible for the daily administrative work of the department.
负责部门的日常行政工作。
• Handling incoming calls and assist in handling guest enquiries.
处理来电并协助处理客人的询价。
• Assist in compiling periodical reports.
协助编制定期报告。
2. Sales Support
销售支持
• Assist in data input in Opera and Marsha S&C.
协助Opera和Marsha S&C的数据输入。
• Handle sales enquiries to relay the requests to respective sales associates.
处理销售询价，将询价传达给相应的销售人员。
• Prepare sales contracts and correspondence for customers.
为客户准备销售合同和函件。
3. Filing
存档
• Assist in handling the office filing system and be sure that all correspondence are properly filed.
协助处理办公室文件系统，确保所有的信件都被妥善归档。
4. Office Etiquette and Business Ethics
办公室礼仪和商业道德
• Properly dressed in uniform with the general appearance according to the hotel standard.
按照酒店标准穿着制服，整体形象。
• Conducting business according to the Marriott guidelines and local law.
根据万豪酒店指导方针和当地法律开展业务。
• Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.
遵守为销售操作制定的标准，包括电话处理，准时，酒店规章制度和LSOPs。