岗位职责：
1.Knowledge and experience in Internet and other major computer programs.
掌握使用互联网及其它主要电脑系统的知识。
2.Ability to use Sales and Front Office computer systems.
掌握应用销售及前台的电脑系统。
3.Knowledge in MICE, Catering and Wedding sales.
了解商务会会奖团队、宴会展览展示及婚礼餐饮销售。
4.Ability and understanding of the market and competition.
能够掌握和理解市场和竞争。
5.Possesses a high level of hotel product and service knowledge in order to explain and sell services and facilities to the guests.
了解酒店产品及服务，并确保团队成员了解，以便于向客户销售。
6.Answers and handles all incoming telephone calls for the department according to the hotels Standards & Procedures.
按照酒店的标准接听，转接电话，记录留言。
7.Handles and pass on inquiries for MICE team (eg. MICE group/ weddings / dinner).
及时传达接到的生意信息，诸如会议团队，婚宴，晚宴等活动的问讯。
8.Responsible of the daily reception work of business center, message delivery.
负责商务中心的日常接待工作，信息传达，做好对客服务。